FMGLOBAL, ZERO-DOWNTIME GENAI.
Led the GenAI platform modernisation for FMGlobal — migrating critical insurance workloads to secure Azure AI infrastructure with zero downtime, then arming the platform with guardrailed LLM endpoints, enterprise RAG, and live MCP tool-use. Insurance is the business of holding the line. So was this migration.
MODERNISE THE PLANE WHILE IT'S FLYING
Insurance workloads don't get maintenance windows. The mandate: move FMGlobal's critical insurance workloads onto secure Azure AI infrastructure — and modernise the GenAI platform around them — without a minute of downtime.
Delivered as lead: the zero-downtime migration itself, multimodal LLM endpoints on Azure AI Foundry with inference auto-scaling and Azure AI Content Safety guardrails, enterprise RAG grounded in Azure AI Search hybrid indexing, live MCP tool-use against Azure Boards — and the CI/CD governance an enterprise actually audits.
"Fortune 500 trust is won in the cutover."
- ENGAGEMENT FILE
- Zero-downtime — staged, validated migration
- Guardrails — Azure AI Content Safety
- RAG — vector + semantic hybrid indexing
- MCP — Azure Boards, live work items
- Governance — 20+ microservices, JFrog gates
- Note — client internals withheld
FIVE FRONTS, ONE PLATFORM
Zero-Downtime Migration
Critical insurance workloads moved to secure Azure AI infrastructure with no service interruption — staged cutovers, rollback paths, and validation at every step.
Guardrailed LLM Endpoints
Multimodal LLMs deployed on Azure AI Foundry — configured endpoints, inference auto-scaling, and Azure AI Content Safety standing in front of production traffic.
Enterprise RAG
Document ingestion, chunking, and vector + semantic hybrid indexing in Azure AI Search — measurably better grounded responses for Fortune 500 workloads.
MCP for Azure Boards
Model Context Protocol integration giving AI assistants live access to tickets, sprint data, and work items — real enterprise agentic tool-use, not a demo.
CI/CD Governance
Standardised pipeline governance across 20+ microservices, with JFrog Artifactory and Docker image promotion gates for container supply-chain auditability.
SECURE BY ARCHITECTURE
Enterprise Users
Insurance Workflows
AI Assistants
Agentic Tool-Use
Content Safety Guardrails
Every Request Screened
Azure AI Foundry
Multimodal LLM Endpoints · Auto-Scaling
Azure AI Search
Hybrid Vector + Semantic Index
MCP Server
Azure Boards · Live Work Items
CI/CD Spine
20+ Microservices · JFrog Promotion Gates